Terms and Conditions
- Terms
By opening this website, you are agreeing to be bound by the website’s Terms and Conditions set forth, including all applicable regulations and laws. You also agree that you are responsible for your own compliance with any applicable local laws that might relate to the use of this site. If you are unable to agree or choose not to, then you are now allowed to access this website any further or use any of its features. All applicable copyright and trademark laws apply to all intellectual property associated with and materials contained within this website.
- Disclaimer
The materials provided on Balambico ’s website are created and distributed as-is. Balambico will not make any warranties, and hereby disclaims and negates all other warranties, including without limitation, implied warranties. Further, Balambico does not warrant or make any representations concerning the exactness, likely results, or dependability of the use of the materials on its Internet website or otherwise relating to any materials or on any websites linked back to this website.
- Limitations
There are no situations in which Balambico would be liable for any type of damages (which still includes, without any limitations, damages for loss of profit or data due to an interruption in business) arising out of the use or inability to use the materials on Balambico ’s Internet site, even if Balambico or a Balambico authorized representative has been notified verbally or in writing of the possibility of any damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
- Refund Policy
a. Web Services: 30% cancellation fee when in progress, 70% cancellation fee when site design is delivered for review, non-refundable once the first revision is completed. If not yet performed, eligible for a refund within 30 days of the date of the transaction. Once the performance has begun, web service design is considered completed 180 days from the date of the transaction and will not be eligible for a refund thereafter.
b. Logo Design: 40% cancellation fee when in progress, non-refundable once artwork is delivered. If not yet performed, eligible for a refund within 30 days of the date of the transaction. Once the performance has begun, logo design is considered delivered 180 days from the date of the transaction and will not be eligible for a refund thereafter.
c. Website Makeover Services: 30% cancellation fee when in progress, 70% cancellation fee when site design is delivered for review, non-refundable once complete.
d. Website Care and Marketing Services: If you purchase Website Care or Marketing Services and Balambico has completed 1 or more request(s), during the billing period, your subscription is non-refundable.
If no requests have been fulfilled with the Website Care or Website services, you are eligible for a refund on
i) Annual Plans – Within 30 days of the date of purchase of any product or service.
ii) Monthly Plans (any plan with less than a 1-year term) – Within 15 days of the date of purchase of any product or service.
- Automated Billing
By purchasing you are agreeing to automated billing per your subscription term. You may cancel automated billing at any time. You can choose to renew manually at that time. If you cancel your plan, you will not receive product updates or support.
- Cancellation
You may cancel at any time. After 60 days of non-payment, Balambico reserves the right to delete your site.
- Support
Email support is offered to authorized users via our client portal, and emails are answered in the order they are received during normal business hours. A ticket is created for every request, tickets will be responded to within 72hours. Clients on premium plans will also be provided support via zoom and WhatsApp.
- Transactional Emails
Balambico LLC may on occasion send you email notifications related to your Balambico account. These transactional emails may include notifications of subscription changes, changes to our terms and conditions, subscription expiration notices, and other transactional emails related to your purchase of Balambico.
- Acceptance
By purchasing our product(s) you indicate that you have read and agree to the Terms & Conditions detailed on this page.
- Links
Balambico can not be responsible for every website that may link back to this website. As it is impossible to review every site that might have a link to this site, Balambico is not responsible for all linking sites. Therefore, we do not freely endorse all websites that may have a link to this website on their website. We are not responsible for any issues these websites may have.
- Site Terms of Use Modifications
Balambico reserves the right to change our terms of use for this website at our discretion and without any notice. Utilizing this website right now means that you agree to be bound by the most current and updated terms of use.
- Governing Law
Any claim relating to Balambico’s website shall be governed by the laws of the State of Florida and Georgia without regard to its conflict of law provisions.
We reserve the right to change or modify the current Terms and Conditions with no prior notice.